Can you help with an existing manuscript?
Yes. Tell us the file type, approximate word count, and what you want to accomplish. We’ll point you to the right starting place.
Back to First Mate
A human is on the other end
Let’s find the right next move for your book.
Questions about First Mate, an account, or bringing a manuscript into the studio? Send the team a note with enough context to help us give you a useful answer.
Email First Matenotifications@36seas.com
Response timeUsually within two business days, Monday–Friday.
Send us a message
Tell us what you need and where you are in the process.
Common questions
A useful answer starts with context.
Where should I send a technical issue?
Use the form and choose Technical support. Include your browser, device, and the action you were taking when the issue appeared.
Can I ask about editing or publishing services?
Yes. Choose Publishing services and share your manuscript stage, genre, and the kind of human support you’re considering.